We stayed in Erzurum for just one night, we wish we had stayed longer in this beautiful city. We thank the hotel staff for a comfortable stay and the guy at the reception was extremely friendly, and he gave us a great room, it was just the soundproofing isn't that great in this hotel. The guy also gave us maps and told us what to visit and thanks to him, we got to visit the beautiful Palandoken (a skier's paradise) which was perfect. The breakfast too was scrumptious. We would definitely love to visit this place again.
Hassan
лютий 2024 р.
The rooms are relatively newly renovated (bathroom a bit less so), mattresses new and quite ok. Staff very friendly and helpful (printing boarding passes, flexible payment, calling a cab). Breakfast with quite nice selection and complimentary coffee and tea in the room. 15 minute walk to the centre but this applies to all 20 hotels in the same road.
Thomas
вересень 2023 р.
If we stayed for 1 night I would have rated it 9. The rooms are nicely furnished, clean, comfortable beds, hot shower with good pressure, wifi is good. The rooms are a little small but still functional. Breakfast is very good with many choices (cheeses, meats, olives, bread, cakes, eggs, French fries). Based on other comments we paid in cash. We asked about credit card fees but they didn't know what we were asking.
Maggie
серпень 2023 р.
The staff were friendly and helpful. Our room was comfortable and it had a good bathroom. The fridge was very useful in our room. When we arrived our room only had one curtain which didn't quite stretch across the window but this was sorted on our second day with an extra curtain. The breakfast had a good variety.
Elizabeth
червень 2023 р.
The cleanliness of the hotel, the quiet atmosphere of the hotel, the relatively appropriate behavior of the staff
Malihe
серпень 2024 р.
Very good location, big comfortable bed, breakfast very good - lots different options available. Staff very friendly - no problem leave luggage after check out. Very warm room which was important in freezing cold weather outside
Jolanta
березень 2023 р.
The staff was very helpful and lovely, the room was comfortable and clean
Goda
жовтень 2024 р.
Central location. Really helpful staff when we arrived. Room was nice and clean and really enjoyed breakfast on the top floor.
Neil
квітень 2024 р.
Good cleaning, hotel in the center, it’s comfortable to go to the ski lift by taxi.
Наталия
січень 2023 р.
Brilliant clean and perfect staffs Specially Mr. Hakan for his support, helps and hospitality. Great breakfast with city view, Will come back again if i went through Erzrum again
Armin
травень 2023 р.